Executive Dashboards and Corporate Performance Metrics

We work with local and regional Governments, helping them with executive dashboards and performance metrics to:

• Deliver an automated, intuitive, and interactive Executive KPI Dashboard experience.
• Automate the delivery of corporate performance metrics: HR, Finance, Procurement.
• Ensure teams have access to the right data so they can self-serve, while governing access to data that should be secured.

Social Care

With our expertise in Social Care, we can help you to deliver a trusted single view of children, adults, and households from across your datasets. Empowering you with the ability to do the following:

• Better identify vulnerable individuals and troubled families to focus resources.
• Ensure safeguarding, alerting and on-time interventions, inc. support for MASH.
• Deploy interactive Adult Social Care and Child Social Care Dashboards for performance monitoring.
• Keep the elderly independent for longer through IoT.
• Improve population health and longitudinal insight for proactive care approaches.
• Streamline Annex A reporting.

Prevent Fraud & Error

Fraud and error in the public sector and services take away money and resources from the services on which the public depends, sometimes damaging taxpayers’ trust in the government.

Simpson Associates can deliver a trusted view of who resides at a property, identify discrepancies and address issues related to: Single Person Discount, tenancy & waiting list eligibility, voter fraud, Blue Badge and Concessionary Travel entitlements.

Debt Recovery Solutions

Maximise Debt Recovery for Council Tax, Business Rates, Rents, Sundries, Fines and more.

• Create a trusted Single View of Debt for each citizen (Council Tax, Business Rates, Rents, Sundries, Fines) with up-to-date contact details
• Predict the likelihood of repayment and best recovery methods

I highly recommend Simpson Associates to other local government authorities. Their team worked in partnership with us to deliver a data platform in Azure for our Revenue and Benefits function, they also delivered Power BI training across the Council and are now working with us on constructing our Council wide data strategy. Simpson Associates anticipated our needs throughout the project, followed through on their promises and were always concise in their communication. It’s great to work with such a professional and data driven team.

Ste Sharples, Assistant Director – People Management, ICT and Digital

Corporate Services Department

St Helens Council

Planning, budgeting and Forecasting

Simpson Associates has experience of working with finance teams in the public sector. Some still spend an inordinate amount of time in manual, spreadsheet-based processes – collecting, consolidating and validating data. Because of that, they are often unable to deliver plans, budgets, forecasts, reports, and value-added analyses without working under significant time pressures. The net result of these pressures can be budgets or re-forecasts being submitted without the level of scrutiny and verification required.

Gain greater control and insight, with a real-time platform that provides a clear line of sight to understand and guide performance. Simpson Associates enables Local and Regional Governments to:

• Reduce the time, effort, complexity and potential errors introduced by manual Excel-based financial planning processes
• Simply create integrated income & expenditure information, cash flow, and balance sheets
• Create a new forecast based on your actuals or a previous forecast or budget, quickly make changes and see your new forecast within minutes not days

Data Warehousing

Local and Regional Government organisations are capturing unprecedented volumes of information for many years and have been using it with mixed success.

Simpson Associates, Data Warehousing consulting, empowers local and regional Government organisations to manage data better. We work collaboratively with your organisation to offer a fully managed Data Warehouse that is highly elastic. Our team of experts can guide you through the entire process, offering a solution far more cost-efficient compared to traditional warehouse solutions.

Housing and Homelessness

Simpson Associates can offer Housing and Homelessness solutions that will deliver against your most important insight objectives, enabling you to take control of your data that will help you to deliver cost-effective and quality housing services.

• Use KPI insights to ensure cost effective and quality housing services.
• Focus arrears recover efforts by predicting the likelihood of repayment and identifying best recovery methods
• Ensure asset compliance and safety.
• Identify and support tenants struggling financially to prevent homelessness.

Electoral Services

Pool your data assets and produce a trusted view of electors by household, focus canvassing effort by identifying missing electors and assessing pending deletes. Use insight to address potential fraud (identifying missing electors, facilitate pending deletes, prevent electoral fraud, support pending deletes

ODAs & Multi-Agency Collaborations

• Support to scope, implement, upskill and drive collaboration for your ODA
• When multiple agencies need to collaborate in service delivery (inc. MASH, LHCREs, ICSs), create, share and analyse a single trusted view of your collective data assets with control and transparency

‘Supporting Families’ Insights

With our extensive experience and knowledge in the local and regional government sector, we are familiar with the challenges local authorities face when it comes to supporting those in need, and gaining the funding to do so. To get Supporting Families insights and a view of which members of your community meet the refreshed criteria, and therefore who you can support, we can create a data solution specifically for your council’s needs.

This solution can enable you to:

• Probabilistically match records between disparate systems, where there may not be any form of identification for the same record across databases.
• Address data quality issues, meaning your data is clean and an accurate representation of your community.
• Structure your data in a secure and scalable data warehouse or data lake, aligned and labelled to your needs.
• Visualise your data in a Single View of a Child, Person, Household, or Family in Power BI to give you deeper insights and the ability to drill down into metrics that matter to you.
• Automate processes that may currently be manual, addressing the risk of human error and allowing your resources to put their time and effort into more pressing matters.

Vulnerability index and debt insights solution

Vulnerability index and debt insights solution

Identify vulnerable citizens and address rising debts

Get In Touch

Centralise your data, reporting and insights

Bring together data from all areas to create a single view of individuals, their debts, and their level of need for additional support using a vulnerability index to identify individuals most in need of support during the cost-of-living crisis.

The cost of living crisis is putting a strain on many families, putting more people at risk of poverty or homelessness.

Local council data is more important than ever in identifying vulnerable citizens and targeting support more effectively to help citizens out of poverty and reduce homelessness.

A single trusted record for each citizen can help identify debts attached to movers (redirects), wilful avoiders and those in hardship who may require interventions and payment plans back to a stable position. A single record can improve communication and collaboration between team and departments.

2.1 million or 18% of pensioners live in a state of poverty struggling to make ends meet

After write-offs there was £3 billion is uncollected council tax

Vulnerability index and debt insights solution

The vulnerability index and debt insights solution is a comprehensive solution that helps councils identify and support citizens who are most at risk during the cost-of-living crisis. The solution provides a complete and accurate single view of a citizens debts and entitlements, which councils can use to develop targeted interventions and report on progress.

Our approach consolidates data from the breadth of sources available, including: citizen records, debts and benefits, social metrics and external reference sets to provide a holistic understanding of each citizen’s circumstances.

Below are examples of just some of the sources for consideration, it’s not exhaustive and our approach can handle any additional sources you require:

Find and prioritise support for those most at risk of poverty or homelessness through informed early interventions, and maximise incomes through improved collections.

Bring data together in a single scalable platform and create a trusted Single View of your citizens and households.

Identify and intervene to support people most in need of additional help during the cost-of-living crisis through a focussed Vulnerability Index developed against your data assets.

Maximise incomes and collaborate as a team to address the funding challenge.

Benefits and Deliverables

The main benefits of this approach to identify vulnerable citizens and debts include:

• Better and accurate identification of at-risk citizens
• Reduce homelessness through early intervention and payment planning
• Gain a single view of debts that all teams can access
• Improved citizen navigation to benefits, entitlements, and support services
• Redistribute resources from manual data processing activities to deliver analytics or more impactful work
• Reduced process risk by reducing potential for error, data security, or single points of failure
• Improved data quality and ability to develop and implement tech solutions for wider use cases based on a scalable platform

We will work with you to leverage the capabilities of the Microsoft Azure platform and also provide full skills and knowledge transfer to your team.