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Social Housing

We understand the daily challenges faced by Social Housing. For years, we’ve been your partner, helping you unlock data-driven decisions, helping you innovate, grow, and achieve more. 

Our Expertise in Social Housing

UK Social Housing organisations face ever-increasing pressures. Delivering exceptional resident care with limited resources, navigating the complexities of regulations, and meeting the RSH’s standards of resident well-being all pose significant challenges. 

That’s where Simpson Associates, a full-service data analytics consultancy with extensive experience in the social housing sector (having partnered with over 33 Housing Associations), comes in. We understand the unique challenges you face.

We recently partnered with Platform Housing to consolidate data from multiple housing management systems within Microsoft Azure and ensure uninterrupted access to reporting and analytics for their day-to-day operations. This is just one example of our commitment to helping Housing Associations leverage data for success.

Our deep understanding of the Social Housing Regulations (RSH) Framework and its focus on resident well-being empowers us to translate your data into actionable insights. We go beyond simply collecting data; we empower you to understand it. This knowledge fuels effective decision-making, allowing you to innovate and grow while optimising resource allocation. 

In short, Simpson Associates helps Social Housing spend less, know more, and ultimately deliver exceptional resident care in a constantly evolving landscape. 

A hexagon shape showing a street of houses and the traffic beside these houses.
Orbit Logo, building communities.

“Working with Simpsons has given us the opportunity to tailor the system to our specific needs. Through the regular ‘show and tell’ sessions, we fed back on the look and feel of the system as and when each part was demonstrated. Simpson’s agile approach to their development allowed them to capture our feedback and translate this into the system design.”

Tristan Hopper
Service Charge Operational Manager, Orbit Housing Association

Just some of the other clients we’ve worked with:

Southern Housing Logo
LiveWest logo.  A home for everyone.
Platform Housing Group Logo

Social Housing Specific Data

  • 30+ UK Housing Associations we’ve partnered with to help drive their data-driven decisions.
  • 10% Housing Associations with strong data practices see a 10% surge in resident satisfaction.
  • 72% Of residents believe prompt repairs are crucial for a positive living experience.

Challenges in Social Housing

An employee standing in the office smiling.

Be confident that we understand all challenges are unique and so are our solutions. We adapt them to your evolving needs as you navigate your data journey. Allow us to harness the potential of your data, simplifying the process for you to deliver outstanding services.

As a Housing Association, we collect resident satisfaction data, but translating it into actionable steps can be challenging. How can a housing association like mine transform data into actionable insights that drive positive change for our residents?

Data visualisations would work wonders as they can translate insights into actionable changes and allow for data-driven decisions. Housing associates can even benchmark your data against industry standards to pinpoint areas for improvement. Ultimately, this approach transforms resident satisfaction data into concrete actions.


Our team are really busy. What data strategies can be implemented to save us time and effort on daily tasks, so we can focus on tackling housing association related challenges?

We understand that time is precious. For that reason, we created our Service Charge Simplifier. It means you can focus on innovating while this solution removes the error factor from using manual spreadsheets and helps to avoid costly mistakes.


In what ways can data analytics be leveraged to improve service delivery in UK social housing, while considering budget constraints and resource limitations?

One way you can streamline service delivery is with our Predictive Forecasting for Boiler Maintenance PoC. This reduces unplanned, reactive maintenance that could create a number of challenges, including difficulty with resourcing or more complex repairs.  This puts your team in a proactive position with the power of AI.

Solutions & Services

We offer a range of solutions and services that have been created with Social Housing in mind. These include: Predictive Forecasting for Boiler Maintenance PoC, Service Charge Simplifier and Microsoft Fabric.

  • Solutions

  • Technologies

Predictive Forecasting for Boiler Maintenance PoC

Social Housing organisations need to react quickly and effectively to boiler maintenance requirements.

Using data science approaches and machine learning algorithms, our Predictive Forecasting for Boiler Maintenance PoC can be used to provide an ‘early warning sign’ at individual boiler level, turning unforeseen, reactive maintenance into known and planned maintenance.  

Service Charge Simplifier

Our Service Charge Simplifier is a customisable service charge solution that enables Social Housing to manage their service charges quicker and more effectively than ever before.

Our cloud-based solution not only helps to drive efficiencies; it has the power to transform your entire service charge management into an automated, more joined up process.

Fabric Proof of Concept

Our Fabric PoC will provide your Social Housing Organisation with a comprehensive understanding of Microsoft Fabric’s features, capabilities, and benefits.

On top of this, it will allow you to explore relevant use cases that can be delivered by this innovative solution – quickly and easily.

Microsoft Fabric Accelerator

The Fabric Accelerator will help you get started with Fabric efficiently, including best practice setup, configuration and implementation of a data workload from source to reporting.

The package is flexible enough to incorporate OneSecurity, governance, additional workloads, and AI Proof of Concepts. So, no matter where your Social Housing organisation is in its data journey, our Fabric Accelerator can help you move to the next phase faster and more efficiently.

AI Assessment

Our AI Assessment allows you to harness the power of AI. It provides a comprehensive evaluation of how Artificial Intelligence can transform your Social Housing organisation, through specific ways AI can drive efficiency and optimise operations. This assessment provides expert guidance to propel your data success. 

Modern Data Analytics Assessment

Simpson Associates Modern Data Analytics Assessment helps social housing organisations bridge the gap between data strategy and actionable insights. Empowering you to reach your corporate goals.

We take a deep dive into your organisation’s data landscape to gain an understanding of your current data challenges and future strategic goals, and most importantly, providing you with a customised roadmap on how to get there.

Microsoft Fabric

Microsoft Fabric offers a robust platform for social housing organisations, streamlining operations and enhancing efficiency.

Its integrated tools facilitate seamless communication, data management, and collaboration, empowering agencies to deliver better services that foster innovation and growth.

Databricks

By leveraging Databricks’ scalable infrastructure and advanced analytics features, social housing providers can extract valuable insights to optimize resource allocation, identify housing trends, and tailor support services to meet the diverse needs of communities.

Microsoft Azure

Azure’s scalability empowers Social Housing organisations to effortlessly handle expanding data volumes while upholding performance and reliability.

Its seamless integration with other Microsoft products cultivates smooth workflows and collaboration, which can help your housing organisation focus on driving progress across different teams alongside other organisations such as local councils.

Social Housing News

Platform Housing choose Simpson Associates to design & deliver a new Microsoft Azure Data Platform solution

News: Platform Housing choose Simpson Associates to design & deliver a new Microsoft Azure Data Platform solution

Simpson Associates will be working in close collaboration with Platform Housing to deliver an Azure Data Platform and Power BI project. A key transformative project for Platform Housing, who are…

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Simpson Associates partner with NHBC to deliver secure and efficient reporting through Microsoft Power BI

News: Simpson Associates partner with NHBC to deliver secure and efficient reporting through Microsoft Power BI

The UK’s leading independent provider of warranty and insurance for new-built homes, NHBC are on a data transformation journey across process, data and reporting. Their Phoenix program aims to modernise…

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Saffron Housing Trust choose Simpson Associates to design & deliver Azure Data Platform solution

News: Saffron Housing Trust choose Simpson Associates to design & deliver Azure Data Platform solution

Simpson Associates, leading Data Analytics consultancy, are pleased to announce that they have been chosen by Saffron Housing Trust to design and deliver their Microsoft Azure Data Platform. Saffron, a…

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Sovereign Housing Association choose Simpson Associates to implement their Financial Planning solution

News: Sovereign Housing Association choose Simpson Associates to implement their Financial Planning solution

Simpson Associates are delighted to announce that following a tender process they have been selected by Sovereign Housing Association (SHA), one of the UK’s leading and largest housing associations, to…

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Optimising Social Housing using Data Science and Microsoft Azure Cloud Technologies

Blog: Optimising Social Housing using Data Science and Microsoft Azure Cloud Technologies

Housing Associations in the UK are continuously striving to deliver a good quality of life to their tenants by providing them with safe and good quality homes, whilst overcoming challenges…

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Rochdale Boroughwide Housing choose Simpson Associates to design and build a Microsoft Azure Data Platform

News: Rochdale Boroughwide Housing choose Simpson Associates to design and build a Microsoft Azure Data Platform

Simpson Associates, leading data analytics and managed data service provider, is delighted to announce that they are working with Rochdale Boroughwide Housing (RBH), a unique mutual housing society owned by…

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DOS5 supplier status for the third year running

News: DOS5 supplier status for the third year running

Simpson Associates is pleased to announce we’ve been awarded supplier status on Digital Outcome and Specialists 5 (DOS5) framework for the 3rd year in a row. The Digital Outcomes and Specialists framework, which is hosted on the Digital Marketplace, helps the…

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Let’s harness your data to transform your organisation.

Do you have a similar problem or challenge? We’re not just a service provider; we’re your partner in transforming your organisations data for good. If you’re not sure if we’re the right fit, check out our values.

How can we help you?

Let’s discuss how we can transform your disconnected data into actionable insights for better outcomes.

Call: 01904 234 510
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