Agentic AI Consultants
Move beyond tools that answer questions to agents that carry out work on your behalf. Our agentic AI consulting services help your organisation find the right use cases, build agents that handle multi-step workflows using your own data, and govern them safely, with a person confirming every consequential decision.
What is Agentic AI?
Agentic AI is AI that carries out work on your behalf. Instead of answering one question at a time, it works towards a goal: it plans the steps, uses your data and systems, and completes multi-step tasks, with people confirming the decisions that matter.
That’s the difference from conversational AI, which answers questions. For example, an agent might gather the information a case needs from several systems, draft the response to your template, and pass it to a person to approve. It speeds people up and improves quality, but it isn’t magic, and it doesn’t replace human judgement.
Why do you need Agentic AI consulting?
Today, so much work is held up by tasks that are repetitive, rule-based and spread across several systems or approvals. Agentic AI can take on that load, so your teams spend more time on the work only people can do, but only if it’s built on the right foundations.
Agents act on your data and systems, so they need AI governance with clear ownership and guardrails from the start. Agentic AI consulting helps you:
- Choose the use cases where agents will make the biggest difference.
- Get your data and systems ready, so agents work from information you can trust.
- Build agents that behave predictably and keep a person in the loop.
- Keep Agentic AI governed once live.
Benefits of Agentic AI consulting with Simpson Associates
Targeted discovery workshops: Workshops with your leaders and the teams to identify where agents will make a real impact, and where your people need to stay in the loop.
Evidence-led scoring: Every use case is scored for value, readiness and risk, with a confidence level on each answer, so the highest-value ideas rise to the top.
Secure data and tool connections: Agents are only as effective as the data and tools behind them, so they’re connected securely to your systems, with Microsoft Purview DSPM.
Continuous oversight: Monitoring accuracy, performance, cost and access, with sampled answers and regular governance reviews, keeps agents within their guardrails as things change.
Faster workflows
Agents speed up repetitive, multi-step workflows across your connected systems, cutting manual hand-offs so your teams can focus on work that needs their judgement.
Value you can prove
Results are measured against your discovery baseline, such as time saved, volumes handled and errors avoided, so you can scale, change or stop with evidence.
Evidence based roadmap
Use cases are placed on a value-against-readiness matrix, so you can see which to build now, which need stronger data or governance first, and which to park.
Agents you can trust
Guardrails set by each use case’s risk rating, and a person confirming every consequential decision, so you stay in control of what agents do on your behalf.
Who are the Simpson Associates’ agentic AI consulting services for?
Our Agentic AI consulting services are for organisations that:
Have ideas for agents but need help working out which use cases are worth doing.
Have work held up by repetitive tasks that cross several systems, teams or approvals.
Aren’t sure whether AI, automation or better data is the right answer for a given problem.
Need clear ownership, guardrails and oversight for agents before they go near sensitive data.
Work in regulated or high-stakes settings, such as policing, healthcare, social care and local government, where a person must stay in control of decisions.
Have tried AI pilots and want to take the successful ones into production safely.
Start with a free AI opportunity assessment
Not sure where agents could help most? Our free half-day AI Opportunity Assessment shows you where agents could make the biggest difference, and what needs to be in place first.
- 1 workshop: to understand your organisation, your priorities, your data and your ideas.
- 4 parts to every use case story: situation, problem, implication and need, so each idea has a clear business challenge behind it.
- 3 measures for every opportunity: value, readiness and risk, with a confidence level on every answer.
- 1 prioritised, governed roadmap: showing which opportunities to take forward, and where stronger data or governance foundations may be needed first.
Agentic AI services deliverables: What you get
Every engagement moves through six phases, from discovery to operationalise, each with its own governance checkpoint. Depending on the route you take, you receive:
Prioritised use case roadmap
Your ideas scored for value, readiness and risk, so you know which to build first, which need stronger foundations, and which to park.
Risk ratings and guardrails
A risk rating for every use case, which sets the guardrails it must carry.
Agents built around your process
One or more configured agents, tuned to your use case, inside a working solution built around how your teams actually work.
Evaluation results
Evidence that your agents perform reliably against real scenarios.
Governance and Responsible AI artefacts
A risk log and architecture review, with Responsible AI as a standard output of every build, so you can show how each agent is governed.
Human in the loop by design
Every consequential decision still has a person confirming it.
Ongoing managed support
Monitoring, optimisation and governance for as long as your agents are live
Agentic AI – Frequently Asked Questions (FAQs)
How is agentic AI different from generative AI?
Generative AI responds to a prompt with text, images or answers. An agent goes further: it breaks a goal into steps, uses your systems and data to carry them out, and passes decisions that matter to a person.
Are there any agentic AI apps?
Yes. Agents are being built for multi-step workflows, casework triage and document-heavy approvals, in platforms such as Microsoft Foundry. Simpson Associates has built governed AI applications for police forces and councils, with a person in the loop.
How do you keep a person in the loop?
A person confirms every consequential decision. Each use case’s risk rating sets its guardrails, so routine steps such as retrieving and formatting information can run automatically, while approvals, filings and deletions wait for sign-off. Once agents are live, we monitor accuracy, performance, cost and access.
What data foundations do you need first?
Agents are only as reliable as the data and tools they can reach. You need data that is accessible and trusted, secure connections to the systems agents use, and governance in place, with sensitivity labels and access controls set in Microsoft Purview.
How do we choose the right use cases?
Start where work is repetitive, rule-based and spread across several systems or approvals. A discovery workshop scores each use case for value, readiness and risk, so you can see which to build now and which need stronger foundations first. Our free AI Opportunity Assessment does exactly this.
How can Simpson Associates help you?
Simpson Associates is a UK data transformation consultancy with over 30 years of experience, and the winner of the 2024 Microsoft Community Response Partner of the Year award. We work with organisations where trusted data and clear accountability matter most, including police forces, healthcare organisations and local authorities, so governance is part of everything we build.
We don’t start with the assumption that agentic AI is the answer. We help you find the right route for each problem, whether that’s an agent, automation, better reporting or stronger data foundations. Then we take you from discovery through to secure, governed delivery and ongoing support, with a person in control of every consequential decision.
Take the next step on your AI journey
A good first step is our free AI Opportunity Assessment, a half-day workshop that shows where agents could help most and what needs to be in place first. Or fill out your details below and talk to our Agentic AI experts today.