From case notes to confidence  

When critical insight is locked away in documents, forms, case notes and disconnected systems, it becomes harder to understand needs earlier, involve the right support networks and act with confidence when decisions matter most. 

Join Simpson Associates and Microsoft as we explore how trusted data, connected insight and responsible AI can help social care teams reduce administrative burden, build a clearer picture around children, adults and families, and create more time for frontline work. 

Drawing on the experience of North Yorkshire Council, we’ll share practical examples of how information can be brought together more effectively, helping teams surface insight that may otherwise stay buried and make better-informed decisions in support of improved outcomes. 

We’ll also touch on separate benchmarking work that can help councils understand performance, identify opportunities for improvement and build a stronger case for change. 

Alongside practical examples, Microsoft will share insights on AI readiness, skills development and governance, helping organisations adopt AI safely, responsibly and in a way that supports confident, outcome-led decision-making. 

What you’ll learn 

• How councils are using AI to make information easier to find and use. 

• North Yorkshire Council’s journey – including a reflective insight into their journey. 

• Ways to reduce time spent searching through disconnected records. 

• How benchmarking can support planning and investment decisions. 

• What leaders should consider when preparing for AI adoption. 

• The role of governance, skills and security in successful AI programmes. 

Ready to explore how AI and connected insight could support your social care teams? Register for the webinar to hear practical examples from North Yorkshire Council, Microsoft and Simpson Associates, and take away clear considerations for starting or strengthening your own AI journey. 

Register now!