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Metrics affect all individuals within an organisation. At every level the challenge for individuals is to spend their time doing the things that MATTER and make a difference.

Every morning an individual needs to understand what is important for them to do today. They need to be able to monitor their performance with confidence, and they need the right information at the right time to ACT and respond to threats and opportunities. An individual's behaviour needs to be visible, connected and communicated to the wider organisation. Their actions must be based on an understanding of the relationship between their responsibilities and those of the wider organisation.

What must a high value Metrics Solution Achieve?

A high value metrics solution will provide confidence in the integrity of the numbers and the relevance of the key performance indicators (KPI's/metrics). It will provide one simple, complete and proven version of truth. It will empower individuals, departments and organisations by providing visibility to what is happening NOW (How are we doing?). It will ACT as a guide to activity and simplify the process of understanding the current situation.

A high value metrics solution will provide links to historical information and the organisations underlying supporting data to help understand WHY? Metrics are performing as they are.

It will Simply describe, connect and present the links between metrics and activities to provide insights into the relationships between metrics and that link to performance.

A high value metrics solution will provide focus for ACTION and initiatives and a way of monitoring and managing their impact. (What should we be doing?)

To continue with unverified metrics located all around the organisation is a high-risk strategy!

Reliance on the current situation with unverified metrics located in various applications, with all the constraints that places on action, is a high risk and inadequate strategy for business critical processes.

It results in:

  • Lack of understanding about what is being measured;
  • Lack of verification that the metrics are helping drive better performance;
  • Lack of confidence in the metrics accuracy.

Characteristics of a high value Metrics Application

A high value Metrics solution will be SIMPLE, COMPLETE & PROVEN

Simple:-

  • Easy to use learn to use application in 2 hours,
  • Easy to understand and navigate,
  • Accessible via standard browser,
  • Scorecard and metrics all together.

Complete:-

  • All Metrics in one place,
  • Integrated to existing reports,
  • Scalable,
  • Available - anytime and anywhere

Proven:-

  • Verified accurate and relevant metrics,
  • Scorecards that deliver visibility and flexibility of metrics values and targets.

Delivering Metrics Applications to the highest standard

The question we want you to ask is "what difference do Simpson Associates and their methodology make?"

Our answer will be that Simpson Associates and their methodology make it possible for you to implement a high value metric scorecarding solution.

Simpson Associates have been working with Business Intelligence in a Performance Management context for over 15 years. We have developed a performance methodology to deliver high value metric solutions.

Our methodology is proven over many projects to deliver high value solutions, in budget and on time. A powerful feature of our methodology is that it is designed for the whole project life cycle. We understand need to educate both users and support staff. We recognise that a solution will have to be flexible and this requires support and maintenance as well as development.

Our methodology enables organisations to verify existing metrics as well as implement new metrics. Our methodology for metrics solutions integrates with Cognos Metrics Studio to deliver an application that enables and empowers organisations in the Performance context. (How are we Doing? Why? and What should we be doing?)

Our methodology recognises that improvements may be incremental and we are not going to do everything immediately. Organisations can Start Small and Grow incrementally with 'Bite size Chunks'. We can deliver a few metrics quickly (typically within 30 - 50 days) without compromising overall application integrity.

Simpson Associates' proven implementation methodology allows for user involvement in the design and development of the company's unique Performance Management requirements, essential for both return on investment and an enterprise wide acceptance.